Help & support

Small steps, with a grown-up beside you.

Getting started

1. Put your phone on a stable surface facing the whole prayer mat.
2. Open Grown-up setup and use your device’s screen lock or biometrics to unlock it.
3. Allow camera access and check that standing and sujood both fit in view.
4. Choose gentle or standard movement sensitivity and try the reminder glow together.
5. Start a session, then review the results together when you finish.

Camera or movement feedback

Use a well-lit space and keep the phone still. The camera needs an unobstructed view of the person. If camera permission was denied, enable it in Android Settings → Apps → Calm Salah → Permissions. Movement detection can make mistakes; results are practice feedback, not a judgment about the validity of a prayer.

Grown-up setup will not unlock

Set a PIN, password, or supported biometric screen lock on your phone, then reopen setup. The app uses your phone’s authentication and does not have a separate account password.

Recordings and storage

Videos stay in app-private storage. Review the retention setting in Grown-up setup. To delete all app recordings and history, clear Calm Salah’s storage in Android settings or uninstall the app. This also removes your saved settings and local history.

Contact

Email [email protected] with your phone model, Android version, app version, and a short description of the problem. Do not attach children’s recordings or personal information.

Calm Salah supports practice alongside a parent. It does not replace teaching from someone you trust.